What personal information do we collect from the people that visit our blog or website?
When purchasing a ticket or registering on our site for our newsletter, as appropriate, you may be asked to enter your name, email address, phone number, mailing address, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form, or otherwise enter information on our site or through our purchasing partner.
How do we use your information?
We may use the information we collect from you in the following ways:
• Personalize your experience and deliver content and product offerings of interest.
• Respond to your customer service requests more effectively.
• Improve our website for a better user experience.
• Administer contests, promotions, surveys, or other site features.
• Contact you about potential matches after attending events.
• Communicate marketing information about our products, services, and partnerships.
• Share data with our partners, but only with your explicit consent.
How do we protect your information?
• We conduct regular security audits on our website to detect and address potential vulnerabilities, ensuring a safer browsing experience for you.
• We store your personal data within secure networks, making it accessible only to select individuals with appropriate access privileges. These individuals are bound by confidentiality obligations.
• Any sensitive data, including credit card details, is protected using Secure Socket Layer (SSL) encryption to ensure it remains private during transmission.
• For added safety, all transactions are processed via a dedicated gateway provider, meaning your transactional details aren’t retained or handled directly by our servers.
Accuracy of Information
We strive to ensure the personal information we hold is accurate, complete, and up-to-date. If you believe your information is incorrect, contact us to have it amended.
Retention of Information
Your personal data is retained only for the duration necessary for the purposes for which it was collected or as required by law. Details about our retention period can be provided upon request.
Your Personally Identifiable Information will not be sold, traded, or transferred to outside parties without advance notice and your explicit consent. Exceptions include our website hosting partners and parties assisting in our operations, provided they maintain confidentiality. Information may also be released to comply with the law or to protect rights, property, or safety.
Non-identifiable visitor information can be shared for marketing, advertising, or other uses, but only with your explicit consent.
We may include third-party products or services on our website. These sites have their own privacy policies, and we aren’t responsible for their content or activities. Feedback about these sites is appreciated.
Accessing Your Personal Information
You have the right to access and amend your personal information stored by us. To request access, please contact the team’s email specific to your city of residence. A full list can be found on our Contact Us page.